Helpful information regarding online ordering:
PICKUP AVAILABILITY: Tuesday – Saturday from 8am – 6pm at Ukrop’s Market Hall.
REQUIRED LEAD TIME: Orders must be placed before Noon, 48 hours prior to pick up date.
PAYMENT: Your credit card will be authorized at the time your order is placed, but will not be charged until 48 hours prior to your pickup date, at Noon. You will receive an invoice when your credit card is charged.
CANCELLATIONS: Permitted 48 hours (before Noon) prior to pick up date.
CREATING AN ACCOUNT & EDITING ORDERS: We encourage all customers to create an online account with us to easily recreate past orders and edit existing orders. Order edits can occur up to 48 hours before your pickup date (by Noon).
GIFT CARDS: Our online ordering system does not accept gift cards, however if you would like to use a gift card for an online order, call 340-3040 and we can assist you.
CURBSIDE SERVICE: Available for our customers who wish to remain in their cars. Simply pull into one of the specially marked curbside pickup parking spots, call 804-340-3040 (press 2) and a teammate will bring your order to your car.
TAX-EXEMPT CUSTOMERS: Please send your tax-exempt certificate issued by the Commonwealth of Virginia to taxexempt@ukrops.com.
NEED EXTRA HELP? No problem, we're here for you! Please contact us at 804-340-3040 (Ukrop's Market Hall) should you need any additional assistance. Please do not send any order information through the general contact page on our website.
CAKE DIMENSIONS:
1/4 Sheet = 7.25" x 11" x 1.5" | 1/2 Sheet = 10.75" x 14.25" x 1.5" | Full Sheet = 22" x 15" x 1.5"